Technical Support

I want to ask Mark a question – where should I do that?

  1. Mark answers questions each fortnight on his live seminars/ Q & A sessions. Once he posts the time of the next seminar in our Facebook Membership Group you can add your question as a comment
  2. Or, you can send in a video and Mark will respond with suggestions. Your video will be used on the membership but you will get a lot of personal instruction for free! Time frame: 7-14 days
  3. Due to the high volume of emails and messages that Mark receives we do not recommend you sending a question through this way.

How do I get onto the live seminars or watch a previous one?

  1. The monthly live seminars are posted on our Facebook Group here
  2. They are also added to the membership videos so you do not need to have a Facebook account.

How do I cancel my membership?

  1. Go to Account
  2. Cancel

How do I update a bank card?

  1. Go to Billing on the membership site.
  2. You can ring Jenny and she can do it over the phone
  3. You’ll get sent an email reminder to update a card that is due to expire and you can click on the links on that to do it online.

Still need help?

Contact us: info@equineability.com.au

Message us from our facebook page: www.facebook.com/equineability 

or 0417 200 411

Office hours: 8.30am-5pm Mon-Fri